Below is a list of insurance companies and their current policy (as we understand it) on paying for telehealth services. To the best of our knowledge this list is up to date and as we receive new information we will update this page. However, we encourage you to please contact your insurance plan administrator for the most accurate, up to date, and reliable information.
NOTE: This content is posted in response to COVID - 19 as a service to our patients and community partners. Integrated Counseling and Wellness does not represent any of these companies and we cannot guarantee this information is correct. Additionally, the insurance companies listed here are limited to those most frequently used in our Idaho and Texas locations.
Last Updated: 3/17/2020
IDAHO INSURANCE PLANS
| Insurance | Plan name/Prefix | Status of Telehealth Coverage |
|---|---|---|
| Aetna | Aetna POS II | Maybe. It depends on the plan sponsor. |
| Blue Cross Blue Shield of Idaho | Blue Cross of Idaho has told us that plans through an employer, will extend covtelehealth services, even if not previously covered. At this time, this statement does not apply to out of state plans. Those plans that are self funded, that have not provided telehealth coverage in the past, are still currently not extending telehealth coverage. | |
| Prefix ISU | Telehealth is covered ONLY when using the platform MDLive. Our office will not be using the MDLive platform. | |
| Regence | Regence is temporarily extending coverage for telehealth services. | |
| Cigna | It depends on the plan/sponsor. | |
| DMBA | Student Plan | Not covered |
| Deseret Value | Covered (Allowable by phone or video) | |
| Deseret Select | Covered (Allowable by phone or video) | |
| Deseret Premier | Covered (Allowable by phone or video) | |
| Deseret Protect | Covered (Allowable by phone or video) | |
| Pacific Source | SmartHealth | Covered (Allowable by phone or video) |
| University of Utah | Healthypremier | Covered. |
| Insurance | Plan name/Prefix | Status of Telehealth Coverage |
|---|---|---|
| Blue Cross Blue Shield of Texas | Telemedicine/telehealth visits covered as a regular office visit for providers who offer the service through 2-way live interactive telephone or digital video consultations. Please note that on a temporary basis in response to COVID-19, audio-only consultations will be covered when provided in accordance with applicable regulations and rules. | |
| Federal plans beginning with prefix, R. | Covered. |
